“Unlike some other states, Pennsylvania is not seeing a large increase in unemployment scams since COVID-19 mitigation efforts began. We are working with our partner agencies to keep a close eye on the situation,” said Secretary Oleksiak. “Unfortunately, scammers often use times of crisis – like this pandemic – to take advantage of people and the programs that provide them with much needed assistance. We have many ways to prevent, identify and block fraud, but we also need your help.
“I urge Pennsylvania workers receiving unemployment benefits to be extremely vigilant about protecting your identity from theft. Make sure you know how to recognize and avoid scams. Employers should also be on the lookout for unemployment claims filed for any of your employees who are still working. If you suspect fraud, report it right away.”
Pennsylvania’s unemployment rate was up 9.3 percentage points over the month to 15.1 percent in April. The national rate rose 10.3 percentage points from March to 14.7 percent. The commonwealth’s unemployment rate increased by 11.0 percentage points from April 2019 while the national rate was up 11.1 points over the year.
Recognize and Avoid Scams
The scammers behind the COVID-19-related fraud appear to be using Social Security numbers and other personally identifiable information belonging to identity theft victims to commit unemployment compensation (UC) fraud. In many situations, the victims are unaware that their identity has been stolen.
- For workers – receiving any type of correspondence that you filed an unemployment claim when you did not file a claim for benefits.
- For employers – if you notice a claim has been filed for one or more of your employees who are still working.
- Never give out your personal information over email or text message.
- Don’t wire money, and always ignore the following requests:
- Communications related to your UC benefits from someone asking for money;
- Someone who says they can help you file for your benefits for a fee; and
- Anyone claiming to work for L&I who says they need a fee to complete your application.
- Don’t open or respond to unsolicited emails or text messages.
- Never give out your personal information on websites or social media channels – especially those that claim they can help you apply for UC benefits. Third parties can’t apply for your benefits.
- Don’t trust or rely on UC info from unofficial websites – always visit www.uc.pa.gov for Pennsylvania unemployment program information.
- L&I may need to call you. If you file a claim, save the following unemployment phone numbers to your phone so you know you’re receiving a legitimate call from L&I:
- 888-313-7284 – regular UC
- 855-284-8545 – Pandemic Unemployment Assistance (PUA) phone number
We will ask you for some personal identification information including the last four digits of your Social Security number, but we will not ask for your full SSN.
- Identity theft – if you suspect or know that someone is using your personal information such as your name, Social Security number, or date of birth without your knowledge or consent to file for UC benefits, complete and submit the Identity Theft Form.
- Unemployment claims fraud – if you know of individuals who are collecting UC benefits illegally, including people who are working and not reporting their wages for PA UC benefit purposes; or people who cannot work due to an illness, disability or incarceration, complete and submit the Unemployment Claims Fraud Form.
- PA Fraud Hotline – 1-800-692-7469
- File a police report with the municipality you resided in at the time the unemployment benefits in question were paid. A copy of the police report must be provided to the Office of Unemployment Compensation.
If you are a victim of identity theft you may also report it to the Federal Trade Commission and start a recovery plan at https://www.identitytheft.gov/.
What L&I is Doing
In addition to our regular methods of preventing, identifying, and blocking scams, L&I is also:
- Cross matching data with other state agencies and across the country to detect fraud activity.
- Working with the U.S. Department of Labor to prevent and detect any fraudulent activities related to UC.
Visit the commonwealth’s Responding to COVID-19 guide for the latest guidance and resources for Pennsylvanians or the Pennsylvania Department of Health’s dedicated coronavirus webpage for the most up-to-date information regarding COVID-19.