UGI Has Tips for Customers to Be Prepared for Winter Weather and Practice Energy Safety

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As temperatures fall and a forecasted winter storm moves closer, UGI is reminding everyone to take precautions to stay safe and protect your family and home.

Winter storm safety tips include:

  • Clear snow and ice from meters and vents by hand or with a broom. If you have other UGI equipment on your property, including a regulator, it should also be cleared.
  • Allow faucets to drip slightly to prevent freezing, and open cabinet doors to warm exposed pipes.
  • Charge your devices, check your emergency supplies, and have flashlights and batteries on hand in case of a power outage.
  • Never use a gas-powered range or oven to heat a home. 
  • If using portable heaters, follow the manufacturer’s safety instructions including plugging the heater directly into a wall outlet, not an extension cord or power strip. Also, keep portable heaters away from flammable items. 
  • Never operate a generator indoors, in your garage, or in your basement. 
  • Install a carbon monoxide detector on each floor of your home and regularly replace the batteries. 
  • Keep warm indoors by dressing in layers and using blankets.
Please report outages or other service issues by calling UGI at 800-276-2722. Always stay away from downed wires. If you smell the rotten egg odor added to natural gas, evacuate immediately and get at least the length of a football field away before calling UGI or 911.